1) Review your purchase to ensure your needs are met

• Any questions or concerns, call H.I.P. Customer Service toll free at 866-616-2689 or click here to access their website.

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2) Determine if you need a building permit

• Prior to accepting an installation date, please check with your town hall to see if you will need a building permit. Acquiring the permit is the responsibility of the customer.
• Some town/county building codes may require customers to purchase additional items such as anchor kits, 4x4 runners or other items to meet town/county specific requirements/codes. Any additional cost necessary to meet requirements/codes will be the customer's responsibility.

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3)	Select a site that meets our requirements or make necessary adjustments

Site Requirements

• Clearance around the shed must be at least 3' from any fences, trees, etc. Please remove tree branches, brush or other obstacles 3' around perimeter of shed and 12' above ground.
• Land Grade must be less than a 6" slope from the highest to lowest point, with no protruding rocks or stumps in the area.
• Access to the site must be clear; sheds are delivered in pre-fab panels—stairs, narrow walkways, fences, gates, shrubs, carports, awnings, arbors, etc. may present difficulties and should be brought to H.I.P.'s attention prior to delivery.
• Land Quality is important. When choosing your site consider all factors, including proper drainage, firmness of earth. etc.
• Shed site must be 150' or less from where a tractor trailer can park. Shed sites located further than 150' from truck parking area will incur a minimum $50 fee, payable to H.I.P. at time of scheduling. Please inform/contact our office if this applies to your site.

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4) Schedule a date

• One of our customer service representatives will contact you to confirm receipt of your order and schedule your installation.
• Delivery time will fluctuate based on seasonal volume, weather conditions and other uncontrollable events. Please note our crews install multiple products per day; therefore, the status of one order may affect many others. We ask our customers to be understanding if an unforeseen event affects their installation date.

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5) Make sure your site is marked with our flags

• Use Diagrams from Welcome Packet – Generic and Gazebo
• Using the 5 flags provided, please have the site marked out by the day before delivery indicating the 4 corners with the white flags and main or double door location with the red flag (use masking tape for paved surfaces).

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6) Enjoy your product for years to come
Guidelines for Care and Maintenance
Caring for your Shed – Tech download
To activate your warranty, please click here

If you have a repair issue, email any concerns or questions to:
engineering@homeinstallpro.com.

Please include your first and last name, home phone number, and sales order number. To expedite your concern, please. attach a few digital pictures for our review. We will do our best to respond within 1 business day. If you have a concern that needs immediate attention , please call us toll free at : 866-616-2689
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